Terms and Conditions

Outlines the service policies, responsibilities, and expectations for both customers and our company. Review important guidelines related to bookings, payments, and service agreements.

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(509) 954-4777
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Welcome to Movher LLC. These Terms & Conditions (“Terms”) govern your use of our website and moving services. By accessing our website or scheduling service, you agree to comply with these Terms.

1. General Information

1.1 Movher LLC, located in Spokane Valley, Washington, provides residential and commercial moving services.
1.2 These Terms apply to all website visitors, customers, and service users.

2. Services

2.1 We provide local and long-distance moving services, including packing, loading, transportation, and unloading. Specific service details will be outlined in written estimates, invoices, or service agreements.
2.2 We reserve the right to refuse or discontinue service for safety concerns, inaccessible locations, or non-compliance with these Terms.

3. Pricing & Payments

3.1 Prices and estimates are subject to change without notice. Estimates are generally valid for 30 days unless otherwise stated.
3.2 Payment is due upon completion of services unless otherwise agreed in writing.
3.3 Accepted payment methods include approved cards, checks, and other forms. Late payments may result in additional fees.

4. Liability & Claims

4.1 Movher LLC is not responsible for damage resulting from:

  • Improper packing by the customer

  • Pre-existing damage

  • Items not disclosed prior to the move

  • Items not covered under the service agreement

4.2 Any damage claims must be reported within the timeframe outlined in your service agreement.
4.3 To the fullest extent permitted by law, we disclaim liability for incidental or consequential damages.

5. Customer Responsibilities

Customers agree to:

  • Provide accurate moving details

  • Ensure safe access to pickup and delivery locations

  • Secure pets, valuables, and fragile items

  • Inform us of special handling requirements in advance

6. Website Use

6.1 Website content is for informational purposes only.
6.2 Unauthorized copying, distribution, or modification of website content is prohibited.
6.3 While we strive for accuracy, content may not always reflect the most current information.

7. Privacy Policy

Use of our website and services is governed by our Privacy Policy above.

8. Messaging Terms

By providing your phone number, you consent to receive service-related text messages.
Message frequency varies. Standard carrier rates may apply.
You may opt out at any time by replying “STOP.”

9. Governing Law

These Terms are governed by the laws of the State of Washington.
Any disputes will be resolved in the appropriate Washington courts.

10. Modifications

We reserve the right to update these Terms at any time. Updates become effective immediately upon posting on our website.

11. Contact Us

Movher LLC
6010 E Broadway Ave Spokane Valley, WA 99212 Phone: 509-954-4777
Email: estimates@movher.com

TESTIMONIALS

Hear What Our Satisfied Clients Have To Say

We had received an estimate from Movher and decided to try a less expensive option. When the other company totally botched it and was unprepared for our move, we called Movher and told them we had a moving emergency. They were able to round up a crew on the same day and they did an excellent job getting us packed out and moved. They are definitely worth the cost. Very professional and quality work. We will use them again for our moving needs in the future.

Laura S.

From beginning to end: getting the quote to the actual move (moving large and small furniture to final locations) each person I interact with was kind, upbeat and helpful! The movers were quicker than quoted! Incredibly helpful and respectful of the space!! The admin team who got me the quote and set everything up were incredible!! Would highly recommend and use MovHer for any and all moving these moving forward!

Denise B.

A mandatory move, as we were changing companies. We had used Moveher before, always with excellent service. But we thought it was very expensive this time, so we hired a lesser cost company. That company no-showed us. Complete chaos. We called Moveher and on a Saturday, after rejecting their bid, in a matter of hours, they were able to call in an emergency crew that solved all our problems with excellence. Friendly, professional, excellent service! We will never doubt them again!

Thomas S.

Wonderful experience moving with MovHer! They were very professional and super helpful every step of the way. We had a 4 bedroom house, garage and shed to move in two days and they did a great job and put everything in the correct rooms. Went above and beyond to help with anything we needed and even came up with a great idea for how to move a Lego Eiffel Tower without breaking it. Very happy and would recommend to anyone!

Cassie F.

Prompt, courteous, and professional! We've had others move us in town and across country - so we are always skeptical and expecting the worst experience. NOT this time. From the first contact we knew we made the right choice. The help was the best -- took the stress out of a move like no other we've had. They even took time to get to know us and share about themselves. I would recommend this company to anyone. You are paying for something beyond just service. They care.

Greg Tillotson

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WHERE WE OPERATE

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